Information Technology
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Department of Information Technology
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IT Help Desk
The IT Help Desk is a valuable resource for addressing any technology-related emergencies or questions one may have. This is intended to supplement the IT Help Desk ticketing system and provide a centralized point of contact for all IT issues.
The IT Help Desk is for faculty and staff use only.
- Help Desk Ticket: How to Create a Help Desk Ticket
- Operational Hours: Monday to Friday: 7:30 AM to 4:00 PM
- Phone: (228) 283-3010
- Email: it.helpdesk@jcsd.ms
Please keep in mind that the Help Desk is not intended for general inquiries or non-technical matters. For such issues, please continue to follow the appropriate channels.
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Student Chromebooks
The links provided below describe the expectations for students and parents using district devices. The Student Chromebook Agreement must be completed by all students and guardians and returned to school each school year. The Chromebook Care Guide provides individuals with the appropriate use and care for the devices. The Guidelines for Chromebook Charges explains what charges may be applied to a student if proper care is not taken.
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EDLA Signature Page for Students
Please use the link provided to access the EDLA Signature Page for Students. This form must be completed by the student and their guardian and returned to the principal.
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Access Shared Drives
Please see the file below for steps for accessing Shared Drives that will take the place of hidden files on the JCSD Website.
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ITS Canvas Refresher PowerPoint Presentation
Provided below are links to the different presentations delivered on August 3rd and 4th to all returning staff. The focus of the training was to implement the new Canvas template, access old content and curriculum resources, and cross list courses.
Computer Technician Job Opportunities
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Computer Technician vacancies are administrated through Howard Technology Solutions. To apply for an open position in this category, please email your resume and credentials to Nate Metzger or Rustin Pearson.
No current vacancies